Data processing purposes

Personal data voluntarily supplied by the user during the registration to the Madame Pivot websites (,,, or during sales shows and events are collected and processed with the following purposes:

  • provide services requested by the user and purchased from the site
  • answer specific information requests by the user
  • supply the user with regular updates on new products or services offered by the site, or on specific commercial offers

Data processing methods

Data will be processed mainly by IT and electronic tools and stored on electronic devices or any other suitable storage devices with methods that ensure data privacy and security in conformity with the privacy code of practise. Personal data will be used solely for the purposes indicated above, and only for the length of time that is necessary to provide the services requested by the user. Security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, or accessed without authorisation.

Data acquisition and communication

User's personal data will be processed exclusively by internal staff for organisational and operational needs related to the provision of the requested services. This data will not be distributed to or shared with third parties; they might be communicated - fairly and lawfully - in order to provide the requested services to third parties such as:

  • professional staff in charge of shipping, deliveries and returns of purchased goods
  • bank institutions handling payments and charges, including online electronic payment merchants
  • accountants in charge of billing, accounting and finance
  • consultants or other individuals involved in the business organisation or providing connected services

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