After having received the order confirmation and related payment, your items will be delivered to the shipping address provided at the moment of your purchase.
Delivery of items will be carried out via a national or international courier company in 1-2 working days within Italy, around 3 to 4 working days within the EU and from 3 to 5 working days for countries outside the EU. Goods travel with prepaid freight and no extra payment will be due to the courier, unless specifically agreed in advance.
Couriers deliver between 9:00 and 17:00 hours. Unfortunately it is not possible to set a specific delivery time in advance. Please note a signature might be required to receive the parcel. With your tracking number you might have the possibility to trace your parcel on the courier's website and add further helpful information about the delivery.
Upon receipt of the parcel, please check the integrity of the packaging for any possible shipping damage. Madame Pivot will not be responsible for any damages to items after collection, nor for delivery delays caused by the couriers.